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What Is Simsol Software Used in Adjusting Claims?

Last updated October 26, 2026

The short answer

How Adjusters Use Simsol

Simsol is a type of claims management software that property insurance adjusters use to track the details of a damage claim. It lets them record what they see at your home, upload photos, and create a structured file for the claim. The goal is to keep all the information organized so the adjuster can review it and make decisions.

When you file a claim after water damage, the adjuster may visit your home to inspect the damage. They might use Simsol to enter notes about the affected rooms, the source of the water, and the condition of your belongings. This software is a tool for the professional, not something you need to buy or learn.

  • Logs inspection notes and observations
  • Stores photos and documents in one place
  • Helps create a detailed claim file
  • Tracks the status of the claim process
  • Allows adjusters to review and update information

What Simsol Means for You

For a homeowner, Simsol is mostly invisible. You don't interact with the software directly, and you don't need to provide any special information because of it. The adjuster uses it to compile the details you give them and what they find during the inspection.

Your role is to share accurate information about what happened and any damage you see. Keep receipts for temporary repairs, if you make any, and take your own photos. That helps the adjuster, no matter what software they use.

The Claims Process After Water Damage

After water damage, the first step is to contact your insurance company to report the loss. They will assign an adjuster to review your claim. The adjuster may use software like Simsol to document the damage and estimate the cost of repairs.

You can also call local water damage pros to inspect your home and provide a cleanup plan. Their findings can support your claim. It's a good idea to act quickly to prevent further damage, like mold growth, which can complicate the process.

  • Document the damage with photos and notes
  • Keep records of any temporary repairs
  • Contact your insurance company as soon as possible
  • Get a professional inspection for a detailed report
  • Ask your insurance company about next steps

Insurance Coverage and Your Policy

Whether your water damage is covered depends on your specific policy and the cause of the damage. For example, sudden events like a burst pipe are often covered, while gradual leaks may not be. Policies vary, and your insurer decides what is covered.

Review your policy documents or ask your insurance company about your coverage. They can explain what is and isn't included. It's helpful to know your deductible and any limits on coverage before you file a claim.

Working with Local Pros

If you need help with water damage cleanup, local water damage pros can handle the physical work. They can remove water, dry out your home, and repair damaged materials like drywall or flooring. Their services are separate from the claims process, but their documentation can be useful.

When you hire pros, ask for a written report of the damage and the work they recommend. That report can be shared with your insurance adjuster. In Doral, keeping a list of emergency contacts, including a plumber and water damage pro, can save time if a pipe bursts.

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Frequently asked questions

Do I need to buy Simsol software?

No. Simsol is used by insurance adjusters, not homeowners. You don't need to purchase or learn it. Your insurance company handles the claims process with their own tools.

Can I see the Simsol report from my adjuster?

You can ask your insurance company for a copy of your claim file, which may include reports from the adjuster. They decide what information to share. It's a good idea to review it for accuracy.

Does Simsol speed up my claim?

The software helps adjusters stay organized, but the speed of your claim depends on your insurance company's process and the complexity of the damage. You can ask your insurer for a timeline.

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